Well, I promised ’em I’d do it, so here it is…
WHERE THE HELL IS MY BED???
If you’re a Person With Parkinson’s like I am, and you’re considering the purchase of an adjustable bed, they’ve got what really looks like a nice on on the website for EMed Hospital Beds. I purchased the Golden Technologies Standard Series Adjustable Bed. I got it with the visco foam mattress and side rails. I paid what I think is a very nice price for it (seen it costing much more on other websites).
When I placed the order on Dec. 20, they had a little icon saying “orders placed before 3 pm will be shipped the same day.” A
fter I placed the order, that icon was gone, replaced by one that said “orders ship in 1 to 2 business days” over an icon that said “Free Shipping.
Two days later… two BUSINESS days later… on the 22nd, I got an e-mail from EMed telling me they were confirm
ing my order. “Gosh,” I wondered. “How in the world can they just now be CONFIRMING my order when I made it two BUSINESS days ago, and they SHIP in 1 to 2 business days?” So, I wrote to customer service, which — at the bottom of their first e-mail — promised a personal response from one of their customer service reps “within one business day.”
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